Privacy policy

Last Updated: August 31, 2026
Operator: Shenxian Technology (Beijing) Co., Ltd.

Welcome to our online store services! We strictly abide by the Personal Information Protection Law, Cybersecurity Law and other laws and regulations, and protect your personal information in accordance with the principles of legality, legitimacy, necessity and good faith. Please read this Policy carefully before using our services.
This Policy is a special supplementary document to the Zondision Platform Privacy Policy. In case of any conflict between this Policy and the general platform policy, this Policy shall prevail; matters not covered herein shall be governed by the general platform policy.

1. Basic Principles of Information Processing

1.1 Minimum Necessity: We only collect information necessary for the realization of services, and do not collect information irrelevant to the services;
1.2 Explicit Consent: We will separately obtain your explicit consent before collecting sensitive personal information;
1.3 Purpose Limitation: We will not use your information beyond the stated purpose;
1.4 Security Guarantee: We adopt industry-standard measures to protect the security of your information.

2. How We Collect and Use Your Personal Information

2.1 Information Required for Core Business Functions

Business Scenario
Information Collected
Purpose of Use
Account Registration
Email address
Account creation, identity verification, login security and customer service contact
Order Transaction
Full name, phone number, shipping address, payment information
Order fulfillment, logistics delivery, transaction reconciliation and after-sales handling
Invoice Issuance (if required)
Invoice title, tax number, recipient information
Issuing and delivering invoices
Login Security
Device information, IP address, login log
Preventing account theft, fraud and network attacks, and ensuring account security
After-sales Handling
Order information, product failure information, contact information
Handling after-sales issues and following up returns and exchanges

2.2 Additional Function Information

2.2.1 Marketing Notifications: With your consent, we may send marketing information such as new product launches and promotional activities to your email. You can unsubscribe at any time through the unsubscribe link.
2.2.2 Website Optimization: We collect browsing records and page click data to optimize website experience and product display sorting. You can refuse such collection by disabling non-essential cookies.

2.3 Data Interoperability Rules with Shopify

This online store implements transaction functions through the Shopify platform. Both parties only conduct necessary data interoperability for users with valid email addresses, with a strictly limited scope:
2.3.1 Data we push to Shopify: We only push your email address and other necessary information to Shopify, for the sole purpose of creating or matching customer profiles on Shopify side;
2.3.2 Data we pull from Shopify: When you log in with your Shopify account or place an order, we will pull the following information stored by you in Shopify and store it in our system as a supplement to your user profile: email, first name, last name, phone number, country/region, city, as well as your personal tags and remarks on Shopify side;
2.3.3 All interoperated data is necessary for contract performance and will not be used for any other purpose.

2.4 Exceptions to Authorization-Free Collection

We may collect and use your personal information without prior consent in the following circumstances:
2.4.1 Necessary for the conclusion and performance of the contract we have signed with you;
2.4.2 Necessary for the performance of statutory duties or obligations;
2.4.3 Necessary for responding to public health emergencies or protecting life and property in emergency situations;
2.4.4 Conducting news reporting and public opinion supervision for public interest, and processing personal information within a reasonable scope;
2.4.5 Other circumstances prescribed by laws and regulations.

3. How We Share, Transfer and Disclose Your Information

3.1 Information Sharing

We will not sell or rent your personal information. We only share the minimum necessary information with third parties in the following necessary circumstances:
3.1.1 Payment service providers (Oceanpay, PayPal): Share order and payment amount information for transaction settlement;
3.1.2 Logistics service providers (UPS, YanWen, 4PX, etc.): Share shipping address, contact person and phone number for product delivery;
3.1.3 Shopify platform: Share necessary data in accordance with the provisions of this Policy, for transaction technical support;
3.1.4 Regulatory and judicial requirements: Provide information as required by laws and regulations, mandatory regulatory / judicial requirements.
We will require our partners to strictly protect your personal information and not use it for any purpose other than agreed.

3.2 Information Transfer

Except for statutory circumstances such as company merger, acquisition or bankruptcy liquidation, we will not transfer your personal information to any third party. In the event of the foregoing, we will inform you of the recipient information and require the recipient to continue to be bound by this Policy.

3.3 Public Disclosure

We will not publicly disclose your personal information without your separate written consent.

4. Information Storage and Cross-Border Transfer

4.1 Storage Location: Your transaction orders, logistics and other core data are stored on Shopify's Outside China official servers; the user profile data we retain is stored on our management system server.
4.2 Storage Period: We store your information for the minimum period necessary to achieve the purpose of the service. After account cancellation, we will delete your personal information within the statutory time limit, except as required by laws and regulations.
4.3 Cross-Border Transfer: Since the service is deployed on overseas servers, your information will be transferred across borders. We only transmit the minimum fields necessary for contract performance, and ensure data security through contractual constraints and access control.
4.4 Notice for EEA/UK Users: If you are located in the European Economic Area (EEA)/United Kingdom, you acknowledge that China has not been designated as a country with "adequate protection" by the European Commission. The legal basis for our processing of your data is: (i) necessary for the performance of our contract with you; and/or (ii) your explicit consent for non-essential scenarios such as marketing notifications. You may exercise your data subject rights under GDPR by contacting: info@zondision.com.

5. Your Personal Information Rights

You have the following rights in the process of personal information processing, and we will respond within 15 business days after receiving your request:
（1）Right to know and right to decide;
（2）Right to access and correct;
（3）Right to delete;
（4）Right to withdraw authorization;
（5）Right to cancel account;
（6）Right to interpretation and explanation.

6. Protection of Minors

6.1 This online store mainly provides services for adults. Minors shall use this service accompanied by and with the explicit consent of their guardians;
6.2 We will not actively collect personal information of minors. If we find that minors' information is collected without guardian consent, we will delete it immediately.

7. Cookies

7.1 What Are Cookies

Cookies are small text files stored on your device when you browse a website, used to remember your preference settings, maintain login status and optimize access experience. This Policy explains the types, purposes and management methods of Cookies we use.

7.2 Types and Purposes of Cookies We Use

We divide Cookies into Necessary Cookies and Non-Necessary Cookies. You may independently choose whether to accept non-necessary cookies on your first visit to the website.
7.2.1 Necessary Cookies
These Cookies are essential for the normal operation of the website and cannot be manually disabled. Otherwise, you will not be able to use core functions such as shopping cart, order placement and login normally.
• Functions: maintain login status, save shopping cart items, remember your Cookie preference settings, and ensure website security;
• Validity: session-level (automatically cleared when the browser is closed) or short-term persistent.
7.2.2 Non-Necessary Cookies
These Cookies are used for experience optimization, statistical analysis and marketing promotion, and will only be enabled after your active consent. You can turn them off at any time.
7.2.2.1 Statistical Analysis Cookies: Count website visits, page browsing paths and user stay duration, for optimizing website layout and improving user experience;
7.2.2.2 Functional Preference Cookies: Remember your language, region and browsing preferences, and provide more personalized product display;
7.2.2.3 Marketing Cookies: Used to push matching products and promotional information to you (only enabled after you agree to marketing notifications).

7.3 Third-Party Cookies

Third-party services accessed by this online store may place Cookies on your device, including:
• Shopify platform: technical Cookies for transaction process and order management;
• Payment service providers: Cookies for payment security verification;
• Data analysis tools: Cookies for website traffic statistics.
Third-party Cookies are independently managed by corresponding service providers. Please refer to the privacy policies of corresponding service providers for their usage rules.

7.4 Management and Disabling of Cookies

4.1 On your first visit to this website, you can directly choose to accept or reject non-necessary cookies through the pop-up window;
4.2 You can also delete, disable or manage all Cookies through browser settings;
4.3 Disabling non-necessary cookies will not affect your normal shopping, but may reduce the personalization level of browsing experience.

7.5 Policy Updates and Consultation

5.1 We reserve the right to update this Policy according to business adjustments, and the updated version will be published on the website;
5.2 Matters not covered in this policy shall apply to the terms of service.
5.3 If you have any questions about Cookie use, please contact us at info@zondision.com.

8. Updates to This Policy

8.1 We reserve the right to revise this Policy in accordance with legal and regulatory requirements and business adjustments. Major changes will be announced on the website 7 days in advance;
8.2 Your continued use of our services constitutes your acceptance of the revised Policy.

9. Contact Us

If you have any questions, comments or suggestions about this Policy, or need to exercise your personal information rights, please contact us at:
• Official email: info@zondision.com